But it's important to have some help documentation on hand. If nothing else it's prep for training workshops!
So a couple of us are looking at existing help guides and working on things for our own library. Our working group includes the DE librarian (aka tutorial maker extraordinaire), a director of marketing and outreach (sounds exalted but she's nice and very approachable), and the systems librarian (our catalog guy). We've got access to a librarian who has been working reference at High Point University Libraries. Would be nice to pull her into the working group, too.
Here are the WorldCat Local help pages that I liked best from other institutions:
- Tips, Tools, and Tutorials, Pepperdine University Libraries - so brief, so pithy. LOVE! IT!
- About WorldCat Local, University of Arizona Libraries - very descriptive, more detail, but still very readable.
- WorldCat Local Features, OCLC - this is a sales pitch written to librarians, but I like the mix of text and screenshots.